I'm a freelance designer, based in Edinburgh in the UK, who works on the web. I've been designing websites and other interactive media since 1999.
Where I'm different from most is in experience. I cut my teeth as a designer at IBM, working mostly on large, complex web projects, working on strategy, concept and design for clients like Vauxhall, STA Travel and Boots. Some of these projects have gone on to win awards.
It was working on these projects that I honed a variety of “user experience design” techniques — ways to approach design from a user's perspective that help create an easier to use, more enjoyable, more useful product.
I've also exhibited work at Central St. Martin's College of Art & Design in London and been taught by the guy who designed the very first interface for the Apple Mac.
"Design is not just what it looks like and feels like. Design is how it works." — Steve Jobs
you're making a simple three page website or a hugely complex mega-corp intranet, I believe that by involving users in the design process you're more likely to make something that works. It doesn't have to be complicated or expensive — just talk to a few of your customers, or ask them to step through your designs — the rewards are amazingly powerful.